What to Expect

Here is how it works…

expect happy faces

Expect Happy Faces!

In-home consultation – This is a critical part of our process and what separates Genuine Nannies from other agencies. Being in your home and learning about your family’s dynamics and expectations will allow us to have a clearer vision of your ideal nanny. We will discuss in detail what qualities are important to you and what type of person you envision for this job. We will also discuss the nanny’s schedule, on-the-job expectations, personality attributes, and family philosophies.  

The selection process begins – Once there is a clear understanding of what you are looking for in a nanny, the process of interviewing potential candidates begins. Each nanny is put through a three-part interview process. This process includes a phone interview, a face-to-face interview and a thorough reference check. Once there are qualified candidates that match your description, you will receive their Nanny Profiles. Each Nanny Profile includes a comprehensive summary of the nanny’s background, qualifications, and work-related experience. 

In-home interviews – Once you and your family have decided that you are interested in a candidate, you may contact the nanny to set up a time to meet them. We are also available to support you in an arranged meeting as well. This is your chance to learn as much as you can about each candidate to determine their qualifications.  Your post interview feedback is essential in the process moving forward.

Working interview –You can choose one or more candidates to ask back for a trial period. This is an opportunity to connect with the nanny and find out if they would be a good fit for your family. The working interview is your opportunity to set expectations with your nanny and to observe how they interact with your child and the rest of your family.

Conditional hire – If you decide you would like to officially hire the nanny, you will want to provide her with a conditional work offer. This work offer will include everything from the nanny’s schedule, on-the-job expectations, pay rate, benefits, and completion of any certificates, background checks or vaccinations. A conditional work offer is provided during this phase.

Background check – All our nannies go through two separate backgroud checks.  The first backgound check is done before the nanny offically starts work in your home.  The second is done through Trustline, once the nanny is hired.  Trustline is administered by the California’s Department of Social services including the Department of Justice and FBI. Results include a criminal, social security, county and if applicable, driving record report and may take up to four weeks to process. 

Post-hire needs – This is one of the things that make your experience with Genuine Nannies truly unique.  My partners and I are committed to helping you throughout your term with your nanny.  You may reach out to us anytime if you need advice, communication collaboration or renegotiation of contract terms.  Should you have a lapse in care or need standby childcare, we can provide temporary or on-call babysitters as well.  

* In addition tax and contract services are provided through our partners at Legally Nanny and GTM Tax and Payroll Services.

Check out our FAQ page!